Found-Space Cuts Costs with HubSpot's Custom E-Signature Solution

Found-Space, a leader in wellness technology, struggled with inefficiencies in managing customer confirmations for deliveries and service requests. Relying on manual processes led to delays, miscommunication, and additional costs from a third-party document solution.

To address these challenges, No Bounds Digital implemented a custom HubSpot solution with an e-signature-enabled form for customer confirmations, QR code scanning for serial numbers, and seamless service request tracking. Automated email confirmations with PDF receipts and SMS follow-ups improved communication. Service ticket automation ensured quick issue resolution with dynamic routing and instant notifications.

The results were transformative, with Found-Space eliminating a costly document solution and saving nearly $1,000 per month. Customer experience improved through faster responses and seamless communication, while internal efficiency increased by reducing manual efforts and automating service tracking.

Download the case study showcasing:

• How No Bounds Digital streamlined confirmations with a HubSpot-native e-signature form.
• The impact of automated email receipts and SMS follow-ups on customer interactions.
• How service ticket automation improved tracking and internal collaboration.
• The financial benefits of replacing a costly point solution with a custom-built HubSpot alternative.
• Lessons learned and future opportunities to further optimize Found-Space’s HubSpot automation.