HubSpot vs NetHunt

CRM (customer relationship management) systems are an important part of the marketing workflows of today's businesses. But with all the CRM software on the market today, how do you make decisions on which will be right for you?

The two most popular CRM platforms that are currently available are HubSpot and NetHunt. Both platforms allow you to manage data about your customers, prospects, leads, accounts, and contacts. In this article, we’ll break down the key differences between both platforms so you can decide which tool is right for you.

What Companies Are Best Suited For HubSpot

HubSpot is a well-known CRM that is used by many different kinds of companies in many different sectors. Companies that are looking for a CRM system are the best suited for HubSpot. It is great for companies that are scaling and need to organize their sales efforts across multiple platforms and teams, as well as companies that serve the traditionally SMB / mid-market B2B industries.

Companies using HubSpot benefit from all of its features related to sales, marketing, service, and operations. The platform offers these features at any stage of the customer lifecycle and in any industry.

Overview Of NetHunt

NetHunt is a CRM tool that helps you manage your business data. It's integrated with Gmail, Linkedin, and other tools so it can pull in customer data from those sources too to help you organize your customers, leads, and sales.

While using NetHunt, you can create new campaigns, send out nurture emails with timely reminders or follow-ups, record notes on each customer to keep track of their preferences and order history, and more.

Feature Comparison

Both HubSpot and NetHunt offer a variety of features that can add efficiency to your business. They have a lot of features that overlap. However, they also have some key differences. So, we’ll take a look at their features to get a good feel for each service.

	HubSpot	Neilsen Marketing Cloud
Typical Customers	Small-Business, Mid-Market, Enterprise	Mid-Market, Enterprise
Free Demo	Yes	No
Free Trial	Yes	No
Pricing Model	Monthly/Annual Subscription	Quote-based
Starting Price	$0	Unavailable
Phone	Yes	No
Live Chat	Yes	No
Mail	Yes	Yes
24/7 Support	Yes	No
Knowledge Base	Yes	Yes
ROI	Yes	Yes
Brand Optimization	Yes	Yes
Campaign Insights	Yes	Yes
Campaign Stickiness	Yes	Yes
Cross-Functional Access	Yes	Yes
Customer Retention	Yes	Yes
Data Collection	Yes	Yes
Dynamic Content	Yes	No
Landing Pages and Forms	Yes	No
Mobile Optimized	Yes	No
Multichannel Tracking	Yes	Yes
Reports and Dashboards	Yes	Yes
Search Tracking and Optimization	Yes	No

Both platforms perform well in terms of marketing tools, monitoring capabilities, and CRM functions. However, HubSpot has a lot of useful features that NetHunt doesn't have, such as campaign management, social collaboration features, and forecasting.

Pricing Comparison

HubSpot offers a wide range of tools and has both a free plan and paid plans that cater to businesses of all sizes. However, NetHunt doesn’t offer any free plan but offers a limited trial.

HubSpot free plan is free forever including unlimited users which makes it more attractive for small businesses and startups. The system’s basic features are available for free, so you can start using the software right away with no hassles. Apart from the demo plan, HubSpot has three pricing tiers as follows:

Starter — $45 per month with 1,000 contacts
Professional — $800 per month with 2,000 contacts
Enterprise — $3,200 per month with 10,000 contacts

Starter plans offer basic features with increased limits and other paid plans such as Professional and Enterprise offer advanced features like marketing automation, collaboration tools, behavioral reporting, and adaptive testing.

On the other hand, NetHunt pricing is based on the number of users and starts at $24 per user per month (paid annually). It is important to note that HubSpot plans come with unlimited users while NetHunt offers limited users in their plans.

Onboarding And Training

When it comes to onboarding and training, both HubSpot and NetHunt offer a similar range of training options. In contrast, the user interface of NetHunt can be confusing for new users who are not familiar with the system. However, HubSpot offers a user-friendly interface and makes onboarding more efficient by providing documentation and product training based on user actions.

Its onboarding consists of a simple guided walkthrough, and there are no mandatory training sessions. It's pretty easy to get started on the platform. It also offers consulting-based onboarding options where you'll get a dedicated specialist who will help you to learn about the platform. Moreover, you can work with an agency partner like No Bounds Digital who can configure the platform to your unique needs.

There will also be free live training sessions for your whole team. The onboarding process can be totally customized in terms of timing and content. There is even a certification course program for marketing, sales, and service professionals which is called HubSpot Academy.

Migration Options

Depending on your needs and preferences, HubSpot offers several different migration options including free and paid to help you move away from your data and over to the HubSpot. It also has a number of tools that help you move your data. Moreover, it provides a robust knowledge base that can help you evaluate your migration options and make the decision that's right for you.

If you don't want to or want more assistance, you can work with an agency partner like No Bounds Digital who can provide custom migration services for your business. They have successfully migrated many customers from a variety of platforms to HubSpot.

Customer Service Experience

In NetHunt, you can get in touch with their support team through phone, email, or live chat from Monday to Saturday. However, it offers limited free support and you need to purchase a support plan for extended support.

On the other hand, HubSpot offers 24/7 customer support via phone and email, as well as live chat. It offers unlimited support for its users and doesn’t charge money for their support. However, you need to be a pro or higher plan user to get phone support. It also provides a knowledge base that allows users to find answers on their own. It offers good services and does a pretty good job compared to NetHunt.

Conclusion: HubSpot Vs NetHunt

In the end, HubSpot is simply a better platform. While NetHunt does have some good features, HubSpot just has more to offer and could prove to be well worth the money for businesses that want to compete in today’s digital market.

The best part about HubSpot is that it offers a free plan, it has all the functionalities that a small or startup business will require to market their products and services successfully.