HubSpot Vs Nimble

One of the most important aspects of marketing and sales is customer relationship management (CRM). An effective CRM tool can help make your job easier by providing you with an organized platform of useful information about your contacts.

Two top CRM solution providers, Nimble and HubSpot, offer comparable features to help businesses manage their customer data, as well as workflows, communications, and reporting. But which should you choose? We’ll look at the differences between these two systems and see which is better for your business.

What Companies Are Best Suited For HubSpot

HubSpot is one of the best CRMs on the market because it's packed with features and can be customized to fit your business model. That makes it easy for you to grow into it as your company scales up.

It is a good choice for companies of any size, but it's especially well-suited to the needs of SMB / mid-market B2B businesses. Its features are ideal for companies looking to automate their marketing, sales, and customer service processes.

HubSpot is designed to be easy to use and offers a free plan, which makes it a good fit for small-sized businesses that don’t have the resources to invest in training. However, it also has an enterprise-level plan for large-sized businesses.

Overview Of Nimble

Nimble offers contact management and CRM features combined with social media marketing. It helps you nurture social relationships across your networks, and gather insights. With Nimble, you can manage contacts from Outlook, Gmail, Twitter, and Facebook as well as Linkedin.

It also has email marketing tools that allow you to send messages straight from your inbox and track the results. You can organize your contacts and conversations, connect with them using multiple channels, collaborate with your team, and get a view of interaction.

Feature Comparison

Both HubSpot and Nimble offer an impressive array of features that can give you the ability to have a more efficient marketing process. However, the following comparison chart helps you to learn about the differences between these two platforms in terms of features and capabilities so you can pick the right one that's best for your business.

	HubSpot	Nimble
Typical Customers	Small-Business, Mid-Market, Enterprise	Small-Business, Mid-Market, Enterprise
Free Demo	Yes	No
Free Trial	Yes	Yes
Starting Price	$0	$19 /Per-Month
Phone	Yes	No
Live Chat	Yes	Yes
Mail	Yes	Yes
24/7 Support	Yes	No
Documentation	Yes	Yes
Contact & Account Management	Yes	Yes
Desktop Integration	Yes	No
Email Marketing	Yes	Yes
Lead Management	Yes	Yes
Marketing Automation	Yes	Yes
Marketing ROI Analytics	Yes	No
Opportunity & Pipeline Mgmt.	Yes	Yes
Product & Price List Management	Yes	No
Reporting & Analytics	Yes	Yes
Sales Force Automation	Yes	Yes
Territory & Quota Management	Yes	No

Nimble is a good CRM platform but it has some limitations and lacks some good features like marketing ROI analytics, product & price list management, territory & quota management which HubSpot has. HubSpot offers a wider range of features and functionalities including more marketing and analytics options than Nimble.

Pricing Comparison

Nimble pricing starts at $19/user/month for its only plan called Nimble Business. It doesn’t offer a demo but you can use their free trial for a limited time to try out the services before signing up for a paid plan.

On the other hand, HubSpot offers four different pricing plans: Free CRM (free), Starter ($45/month), Professional ($800/month), and Enterprise ($3,200/month). The difference between the plans is the features available. Free CRM offers unlimited users and can be used forever which you cannot find in Nimble.

Free and starter plan includes live chat support, contact management, and email marketing while Pro and Enterprise plan includes phone support, social media monitoring in addition to other features offered in the lower plans. While Nimble offers limited users, HubSpot offers unlimited users’ capability in all its pricing plans.

Onboarding And Training

HubSpot's onboarding and training process are extremely robust. It also offers weekly training webinars for beginners and advanced users alike, as well as ebooks, videos, case studies, and learning materials to help users get acquainted with the software. HubSpot Academy offers training courses designed for businesses who want to learn more advanced features.

HubSpot also offers a consulting-based onboarding option where its onboarding expert works with users to set up a personalized account, walk them through any questions they have, and provide live demonstrations of the platform. Or you can work with an agency partner like No Bounds Digital who can help you set up your CRM on your behalf.

Nimble offers a few online resources to help users get started with the software, but nothing as in-depth as HubSpot's training library.

Migration Options

HubSpot offers a variety of migration options depending on the size and complexity of your existing data. It offers a range of services to help you with your migration, from self-serve to full-service.

It has a variety of integrations and import options that can help with your migration process. It also offers paid migration options where their professional team will help you migration process while avoiding common pitfalls and mistakes, and ensuring your migration is as smooth and successful as possible.

Or you can take help from an agency partner like No Bounds Digital which specializes in HubSpot migrations. They can handle all aspects of migration and help you identify the best approach for it.

Customer Service Experience

Customer service is a vital factor to consider when choosing an online platform. You need to look for a platform with an excellent support system just in case you encounter a problem that you cannot handle on your own.

HubSpot provides 24/7 customer care through chat, phone, and email. On the other hand, Nimble users can only reach out to customer support through email and live chat but only during specific hours. It also has a help center for self-service options.

But, HubSpot provides you with a more comprehensive knowledge base that helps you every step of the way. They also have a solid user community that answers questions quickly as well. If you’re not sure where to start, HubSpot even has a live chat feature that connects you with an online representative to help you.

Conclusion: HubSpot Vs Nimble

In the end, HubSpot is far better than Nimble. While the two are capable of accomplishing similar tasks, HubSpot gives users the ability to do so with far more efficiency. Its toolset and workflow options are more versatile and extensive. It offers more features, better price plans, and support.