While it’s generally considered easy to manage customer data when you only have a few clients to serve, as your business grows, data starts to accumulate quickly. Traditional filing systems are inefficient in these scenarios, reducing productivity and resulting in errors. According to recent reports, about 84% of consumers note that customer service is an important element in deciding which company to utilize. Additionally, 92% of consumers will stop supporting a specific brand when they experience difficulty with the customer service three times. Having an organized system becomes crucial in reducing the risk of these problems, which is where a custom relationship management application comes into the picture.
There are several CRM systems that you can choose from, but not all of them are perfectly suited to small businesses who are still growing. In this post, we will compare two popular entries in the CRM for small business industry, Hubspot and Pipeliner. Both of these applications offer a cloud-based system that provides easy access to your data. Choosing between the two can pose quite a challenge, which is why we outline some of the most important differences in this post.
HubSpot has grown into one of the most popular business management suites on the market. The entire platform is divided into multiple hubs that allow you to choose the specific features you need. One of the most important elements of HubSpot is the fact that it grows at the rate at which your business advances, allowing you to start out for free and upgrade as you require more functions.
HubSpot uses a cloud-based software solution. This gives the user access to the software from anywhere and on any device. The company has developed mobile applications for Android and iOS devices, which provides compatibility with both smartphones and tablets. This allows you to choose from a larger variety of devices when implementing the system in your own business.
Another factor that makes HubSpot a worthy option is the fact that the system offers a variety of support channels. The company also gives you access to live training and in-person training programs, along with webinars and a complete set of online documentation.
Pipeliner was designed to serve as a type of revenue engine. The platform features a complete business management suite, with a focus on helping you get a better view of your business, while driving more revenue in the process. The CRm system uses multiple elements that focus on managing various parts of your company. In turn, this gives you more insight into your company’s performance.
A single dashboard is used to provide access to all of the functions that come with the Pipeliner system. There does seem to be a large focus on providing tools that help with automating the sales process. In turn, this helps you capture more leads and turn them into sales effectively and with less effort. The dashboard of Pipeliner can be customized as well. This allows you to have widgets with your most important information on hand when you log into the system.
There is a built-in project management system that you can utilize as well. This system allows you to set up projects, assign them to clients, and even have multiple team members work on each project. There are tasks, objectives, and even a section for uploading documents that are related to each of the projects you configure.
HubSpot Vs Pipeliner: Feature And Pricing Comparison
Even though HubSpot and Pipeliner give you access to similar features, it is important to understand how the two software solutions differ from each other. With this in mind, we take a side-by-side look at some important features offered by these CRM systems below.
When comparing HubSpot vs Pipeliner, you’ll find that both systems offer a complete project management solution. This is a great choice if you want more control over internal projects. With HubSpot, however, you can take things one step further. In addition to helping you manage projects for clients, you also get access to an inbound project management solution. The inbound project management system on HubSpot is excellent for setting up advanced marketing campaigns that helps you get more leads and sales. This system gives you access to a convenient drag-and-drop landing page builder, an integrating email system, and allows you to easily publish blog posts. The built-in SEO and social media tools help you get more attention for your marketing campaigns as well.
One of the main reasons why many people turn to HubSpot is due to the large variety of integrations offered by the suite. While Pipeliner also offers certain integrations, the selection does seem to be much more limited when compared to HubSpot. With HubSpot, you can easily integrate existing systems that you are using to manage your business. Data can be seamlessly synced between these third-party software providers and your HubSpot account, which means you do not have to worry about manual data entry.
In terms of pricing, HubSpot definitely stands out. Pipeliner does offer a free trial, but there are no free plans that you can utilize as a startup business. With HubSpot, you get access to a free plan that allows you to use a variety of features without having to pay anything. You can easily activate a trial on an upgraded account if you want to explore more features, then decide if the paid plan is right for your needs. Paid plans at HubSpot starts at $50, while the cheapest plan available at Pipeliner costs you $69 per month, which is also billed for each user that has access to the system.
Final Verdict: HubSpot Vs Pipeliner
If you are comparing HubSpot vs Pipeliner, it’s important to not only focus on the immediate benefits, but also look at how the software will benefit your company in the long run. HubSpot is an ideal option for small businesses who are looking for a software solution that can effectively grow with them. The selection of hubs provide an extensive selection of solutions that you can utilize to streamline the process of managing internal operations within your company. HubSpot also comes with a convenient free plan that lets you start out without making an initial investment, with instant upgrades that allow you to expand the selection of features available to you at any time.