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HubSpot Vs Vtiger

Looking for the ultimate platform of marketing, CRM software, customer service, and sales? Navigating the current market base is tough for modern marketers. You are either juggling a ton of point solutions, or you get stuck working with tools. This means more time spent fussing and less on proper marketing.

With the right tool that’s easy to use and quick to get used to, you can get back on track. Two such powerful platforms that gained quite the momentum are HubSpot vs Vtiger. But, which one will work in your favor? Let’s take a look at their features. That way, you can make an informed decision.

What Companies Are Best Suited for HubSpot

HubSpot is a platform designed to complete a set of marketing tools. Due to its “all-in-one” marketing software, it makes the number one option for scaling companies. Classic examples of scalable businesses are those working with E-commerce, software, replicated products, social media, etc.

HubSpot CRM offers a solid platform with an intuitive and simple interface. That’s exactly why it can come in handy for mid-size and small businesses looking to boost their sales, customer service tools, and advertising.

This product offers free, starter, pro, and enterprise-grade solutions for CRM, service, operations, CMS, sales, and advertising. Making it a viable option for companies that can grow from solutions such as these. Another one of its best-selling features is flexible pricing. There are plenty of options to choose from.

HubSpot is also a go-to choice for many because of its impressively comprehensive free edition that outshines other paid CRMs. But, it’s important to point out that the free plan features limited customer support.

In other words, you would have to upgrade to make the most of its ample capabilities. But, every dime is well-spent. The HubSpot platform features 100s of integrations, which can be extended to include industry-specific applications, point solutions, and more.

Overview of Vtiger

Vtiger is a solid CRM solution for a smaller company or business. Primarily due to being packed with a ton of tools. That’s why it can accompany a broad range of users. But, one major setback is its somewhat unique user interface, which could prove a challenge for some customers.

Vtiger uses a distinctive, yet convoluted menu and navigation system. Most users have to keep a couple of pages and tabs open. Also, it may not be a good choice for a company with a ton of sales pipelines. Vtiger is an affordable platform with an excellent alert system that creates solid sales activity.

Its note-taking, calling, and emails capabilities are easy to access. And the platform has great support, which is responsive 24/7. Overall, this is a practical option for those who are looking to save some cash on expensive CRM tools.

Feature Comparison

Both HubSpot vs Vtiger have their own features they offer. We’ve listed some of them to make your selection process go a lot smoother.

 

HubSpot

Vtiger

Primary user base

Small, Mid, Enterprise

Small, Mid

Devices supported

iPhone, Android, iPad, Mac, Web, Windows, 

Android, iPhone, iPad, Web

Free Trial

Yes

Yes

Free Demo

Yes

Yes

Pricing Model

Monthly/Annually

Monthly/Annually

Phone

Yes

Yes

Live chat

Yes

Yes

Training

Yes

Yes

API

Yes

Yes

Activity Dashboard

Yes

Yes

Analytics/ROI Tracking

Yes

Yes

Audit Management

Yes

No

Ads optimization events

Yes

No

Automated Email Responses

Yes

Yes

Basic bots

Yes

Yes

Basic Reporting

Yes

Yes

Calculated properties

Yes

No

Custom user permissions

Yes

Yes

Data Quality Management

Yes

Yes

Duplicate management

Yes

Yes

Email health reporting

Yes

No

Email Marketing

Yes

Yes

Lead Nurturing

Yes

Yes

Marketing Lead Database

Yes

Yes

Group Posting

Yes

No

Image Library

Yes

Yes

Pricing Comparison

Vtiger is a cheaper alternative to HubSpot. A standard Vtiger professional edition costs $42 a month. While a fully-loaded enterprise-grade, CRM costs $58 per month for the standard edition. The Starter HubSpot option starts at $45 a month with 1,000 marketing contacts.

Whereas the enterprise edition can reach a hefty price of $3,200 a month. It includes 10,000 marketing contacts, which are essential for any business.

For startups looking to make the most of HubSpot features, the free version can make for a practical choice. The starter account is equally beneficial, offering a ton of features that could be a turning point for a small business.

Onboarding and Training

Both options have remarkable tools that can aid your business in more ways than one. But, they can be efficient only if you know how to use them. HubSpot has created a training and onboarding process that’s a piece of cake.

Users also get access to a paid onboarding session and a skilled account representative eager to help people set up their program. For better results, users prefer to work with an agency partner like No Bounds Digital.

No Bounds Digital is here to help users get through the entire setup process. They can save you time and cut the learning curve. A great selling point about HubSpot is that it’s easy to use and great for a first-time user. Whereas Vtiger can take some getting used to.

Migration Options

HubSpot features paid migration options that help users export their contact data from other email marketing or a CRM provider. But, to make an efficient migration process, using a partner like No Bounds Digital can come a long way. You can migrate with ease, without having to worry about the nitty-gritty details.

Service Experiance

HubSpot has a remarkable user experience that’s top-rated in the industry. Due to its personalized and customized support system, it’s easy to get swept up by the program and use it on a regular basis. They have 24/7 chat, e-mail, and phone support. Regardless of the problems you might have, you can give them a call and they’ll fix it for you.

The support is included in the subscription price, so you don’t have to worry about spending more money on support. Vtiger also offers a solid user experience. It adds value to each stage of the sales process, from nurturing deals to identifying top leads.

Conclusion: HubSpot Vs Vtiger

After looking at both of HubSpot vs Vtiger and their services, it is safe to say that HubSpot is a league above the rest. Although some of the editions come at a heftier price, they are worth it. Considering you are getting a ton of marketing contacts, impressive tools, and a simple-to-use interface. It also has a lot of add-ons, training, and onboarding.

Vtiger is a solid alternative for those on a tighter budget. It too has some remarkable features that can make for a worthwhile purchase. Overall, it comes down to personal preference. If you are interested in more marketing contacts, HubSpot can help. But, if you need a marketing platform for a startup, then Vtiger may suit your needs.

References

https://www.techradar.com/reviews/hubspot-crm-review

https://www.crazyegg.com/blog/hubspot-crm-review/

https://www.pcmag.com/reviews/vtiger

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